Talking on your phone again? Read these 7 quick tips.
Posted by Liz Taylor Jul 11, 2011
Did you know that July is National Cell Phone Courtesy Month? Over 91% of Americans use cell phones, 89% report experiencing cell phone faux pas recently, yet only 8% of us admit to occasional poor cell phone etiquette. The reality is that people don't always know the rules of cell phone etiquette - and they certainly don't always realize when they're breaking the rules. In honor of National Cell Phone Courtesy Month, here are our top tips for cell users who want to avoid critical cell faux pas:
1.) Be present at all times. Whether you're in a meeting, with a client, or in a common area at work, let calls go to voicemail to avoid a disruption. In some instances (such as in a meeting), we suggest that turning your phone completely off may be the best solution.
2.) Private discussions should be kept private. You never know who may be within earshot of your call - move to a private office or area for complete privacy for topics of personal nature.
3.) Keep it cool. Don't show frustration or anger during a public call. Conversations that are likely to be emotional should be held where they will not embarrass or intrude on others.
4.) Avoid "cell yell". Always use your “inside voices” when speaking on your cell phone. You may have noticed that many people raise their voice while on their mobile phone - this can be distracting and annoying to others.
5.) Watch and listen discreetly. Checking out the latest YouTube video or iTunes single? Earphones are a great way to avoid distracting others in public areas.
6.) Focus on driving. When driving, safety should be your #1 concern. Don't fumble with your phone, check facebook, emails, etc - focus on the road. Also, road noise often gets in the way of clarity with your bluetooth - so keep that in mind before placing hands-free calls. Save the important calls for the office when possible.
7.) Excuse yourself. If you are expecting a call that can't be postponed, notify your business partners at the start of your meeting. Always excuse yourself when the call comes in. Do your best to remember that the people in the room with you are your #1 priority and deserve your full attention when you are together.
“How refreshing and timely. From the texting generation to the baby boomers—the art of etiquette is sadly disappearing. Whether you just need a touch-up or a full immersion, Liz, is the person to teach you the skills to appear confident, elegant and professional in any business situation. Her energetic and engaging style will make this one of the most enjoyable seminars you have ever taken! Liz is awesome!”
—Chuck Bokar, Principal, Design Resource Center
“Absolutely superb! Liz has an amazing knack for presenting her concepts in a thought-provoking and clear style. Her ideas and suggestions would enhance anyone's ability to bridge the gap between business and etiquette. She clearly has a deep understanding of not only the topic, but the thought processes that go into creating better interpersonal relationships out of socially awkward situations. I highly recommend her and her coursework...she will help your business!”
—Brad Guck, District Manager, Administaff
“Liz, Thank you so much for coming to Indianapolis to help us grow our skills as professionals and as people. Your presentation helped us address issues with grace, candor, sensitivity – as well as fun! You were fabulous!”
—Betsy Hamlett, Director of Sales for Kenra, Ltd.